Vehicle Impound Information & Release Process
This page provides important vehicle impound information for individuals whose vehicles have been towed and stored by Bolin Services. Below you’ll find details on the release process, required documentation, fees, and how to retrieve your impounded vehicle as quickly as possible.
How to Retrieve Your Impounded Vehicle
If your vehicle has been impounded and stored by Bolin Services, the release process is straightforward once the required steps are completed. To ensure a smooth pickup, all necessary documentation and payment must be presented at the time of release. Our team is available to assist you and answer questions throughout the process.
LAW ENFORCEMENT TOWS TO IMPOUND YARDS:
Contact Us: 314-831-8800
Lot Hours:
Monday – Friday: 8:00 AM – 5:00 PM, Saturday: 8:00 AM – 12:00 PM
IMPORTANT NOTE: ALL IMPOUNDS ARE CASH ONLY! NO ATM ON SITE
TO RETRIEVE YOUR VEHICLE, YOU WILL NEED:
Last 6 digits of the VIN
Year, Make, & Model of the vehicle
Proof of Ownership (Vehicle Registration or Title in Your Name)
Date of Impound
A Release Form from the Police Department may be required in some cases. (See below.)
Photo identification such as driver’s license, state id, passport, school or work id
A RELEASE FORM FROM THE POLICE DEPARTMENT MAY BE NEEDED IN SOME CASES:
*Ferguson
*Florissant
*Hazelwood
*Moline Acres
*Normandy
*North County Coop
Bridgeton
Cottleville
Lake St. Louis
Maryland Heights
St. Charles City
St. Charles County
Reasons a RELEASE FORM Will Be Needed:
Arrest
Abandoned Vehicle
Stolen Recovery
*A Release Form is required regardless of the reason for the tow.
Insurance Coverage:
If your vehicle is covered by full coverage insurance, the insurance company must call the lot office and provide a claim number.
Special Circumstances:
Under certain conditions, a vehicle can be released to a second party with a Letter of Authorization.
If it’s titled in a Company/Business Name, then the vehicle can be released to a second party with a Notarized Hold Harmless Form.
